The economic slowdown and its consequent decrease of income for companies, the rise in the cost of money, excessive short term debts and credit restrictions are all factors causing a significant increase in outstanding payments. In addition, companies are using the extension of payment terms as a replacement for bank credit. Delinquency is therefore increasing at an alarming rate - according to statistical data from official bodies and credit insurers, delinquency has gone up by more than 30 per cent.
 
 Cobro de impagados (Collection of Outstanding Payments) is a full and practical guide to knowing and understanding how to tackle delinquent clients, which will provide readers with all the tools within their reach to deal with this problem. The book includes all necessary details, from what prevention measures to take to the last resorts for collection, and offers an easy to understand review of the applicable law in force. It includes letter templates, types of delinquent clients and the actual causes behind non-payment, so as to provide the reader with an advantageous position in the debt reclaiming process. Knowing how to manage the process is the ultimate guarantee for the subsistence of a business, regardless of its size or of its sector.