The insurance sector, an employment opportunity with GES
25 de September de 2018
25 de September de 2018
Juan Ángel Santos, the Sub-Director of the Development Channel, and Laura Portolés, HR Director at GES, gave the students at EAE Business School an explanation of the professional opportunities available at a company that boasts 90 years of history and 40 offices across Spain.
GES is a company in the insurance sector with 100% national capital stock. Last year, the company grew by 7.4% and achieved a turnover of 124 million euros. GES has reinvested 70% of its profits in digital improvements, offices and customer service. All these statistics confirm the insurance sector's status as a great employment opportunity.
At EAE's Joaquín Costa Campus, Juan Ángel Santos explained the purpose of the work of the Commercial Department. "We are not just trying to sell policies but rather create clients". He went on to say that GES's added value comes from knowing the clients' needs and offering them an optimal service.
Laura Portolés gave us some information about the company's employees: around 70% of the workforce of around 170 employees have a permanent contract. Moreover, the HR Director of GES explained that the organization implements equality and work-life balance policies with measures that also take people with disabilities into account.
In terms of the professional profile needs at GES, Laura explained that they are "looking for all types of profiles: mathematicians, computer engineers, graduates in law and economics, engineers, people from the world of advertising, teaching, Business Administration and Management, etc." with previous experience and intermediate IT knowledge and a good level of English. At GES, they also value competences such as customer orientation, teamwork, achieving results, adaptability to change, flexibility and effective communication.
GES is currently looking for commercial agents for Madrid. The requirements of this profile are: high school baccalaureate and vocational training, commercial experience in the service sector (extra credit given to candidates who have been businesspeople or self-employed), capacity to generate contacts, interest in setting up their own business and proven ability to work towards objectives. Juan Ángel Santos explained that "the salesperson has to give a quality after-sales service and added value with training and guidance".
What does GES offer its commercial agents? A highly competitive remuneration package. We invest 50,000 in each agent's career plan" added Juan Ángel. The company also offered paid initial training in the first month, accompaniment and coaching right from the first day, timetable and organizational flexibility and, last but not least, support in client acquisition, sales techniques and marketing actions. This personalized training is a key factor in Juan Ángel's opinion. "We give more added-value when training somebody because we prefer them to know the product well before going out to sell it".
As far as Laura Portolés is concerned, taking part in a Company Meeting at EAE Business School is an opportunity to offer internship and sponsorship programs to students who may go on to join the company. In Laura's opinion, talent comprises performance, attitude and potential and this element is a differential feature of EAE students. In terms of technological changes and the demand for new professional profiles, Laura emphasized the opportunities offered by big data and its impact on decision-making in various departments of the company. "There is a trend towards more data analysis and we need reporting and programming profiles". In Juan Ángel's opinion, it is important to have a solid command of internet-related technology and have a "proactive and restless" profile.