Clara, tell us about yourself. What are your passions? What do you do in your free time? Where are you from?
I was born in Venezuela, but I have lived here in Barcelona, Spain, since 20212. In my free time, I read and catch up with the news from around the world. This hobby and passion dates back to my journalism studies. I really enjoy documentaries and historical films.
In your opinion, is talent management essential for companies right now? Why?
Yes, it is absolutely essential. In a globalized world, it is crucial to have a good eye for spotting talent and, most importantly, excellent talent management, which I think is vital.
Good talent detection is worth nothing unless companies develop these people. The talent management in a company is just as important as the service we give our customers.
You took EAE’s Master in Human Resources Management. Tell us about the experience and the aspects of the program that you would highlight most?
It was a rewarding experience in all respects. Coming from a completely different sector (communication), I needed to make the decision to expand my professional goals. The aspect of the EAE program that I would most highlight is the fact that you share the experience with lots of people for different sectors. Not only do you learn from the lecturers, but also from your classmates. The learning methodology is very dynamic because you practise everything you learn in class, as well as applying it in your day-to-day work.
Click here to find out more about EAE’s Master in Human Resources Management. aquí.
You work in a French textile company. Tell us about your position and responsibilities.
These include administrative tasks (timetables, work calendars, shift records, etc.) and giving support in staff selection, creating procedure manuals and protocols, on-boarding and training.
How has EAE’s Master in Human Resources Management helped you both in terms of getting this job and working at the company?
EAE is one of the most highly respected business schools in Spain and around the world, so the EAE seal of quality has opened doors for me, such as getting an internship in acclaimed companies like Randstad. Together with the internship, the academic preparation that the School gave me has helped me carve out my professional path and get to where I am today.
To succeed in the modern world of HR, you need digital competences. What other competences do you consider essential in your area and why?
Digital competences are and always will be essential. However, in my opinion, it is the soft skills that we can develop that set professionals apart. If I had to pick fundamental competences for right now, I would say the most important ones are, strong ethics, business vision and, most importantly, communication.
What other soft skills do you think are important?
The most important skills nowadays are leadership, teamwork, flexibility and empathy, as well as a couple that people do not talk about so much: relativizing and being creative. In a world that is constantly developing and changing, when people want everything right now, it is important to know not just what we are doing but also how and why, whether you are in a family firm or an international company.
How did the Master in Human Resources Management help you consolidate these competences and soft skills?
In my case, it helped me move out of my comfort zone and prove to myself that, now more than ever, we are living in the “future of work”. It enabled me to overcome the personal prejudices I had that it was not possible to change career at a certain age, as well as helping me to consolidate competences that I had acquired in my previous jobs as a manager and learn new ones, such as resilience, creative thinking, time management and adaptability.
Why should someone consider working in HR nowadays?
It is certainly a professional path that has a lot to discover and even rediscover. The way we work will keep on changing, as will the way we recruit and select. Everything will keep changing, reinventing itself and evolving.
It is a department of the company that is constantly moving and growing, so you can learn new things every day and, best of all, create new things. Our goal and challenge is to get companies to start to recognise the HR Department as another ally in a company’s commercial strategy. I always say that, unless you have loyal employees, you will struggle to succeed.
It is not good enough just to offer customers a good product or service. Our employees are also our clients and we have to take care of them.
Would you recommend EAE’s Master in Human Resources Management? Why?
I would recommend it for the practical training, the classmates, the good lecturers and the content covered. I fully recommend it if you want to take the professional leap forward that, in my case, I really needed. It is not an easy journey but, when you reap the rewards, you will be sure you made the right decision.
